Four Ways to Place Your Order
Whether you want to design it yourself in minutes or have our team guide you through every step — the choice is yours.
Design Studio
Create your design online with our easy-to-use tool. See pricing instantly as you design — ready to order in minutes.
Best for any order, any quantity
Start DesigningQuote Form
Fill out our online form with your order details — product, quantity, design. We'll email a custom quote back within 5–15 minutes during business hours.
Best for bulk or complex orders
Request a QuoteLive Chat
Click the chat icon on any page to talk to our team in real time. Ask questions, share your ideas, and place your order — all through chat.
Best for real-time guidance
Start a ChatEmail or Phone
Send your order details to print@rapidssp.com or call us directly. We'll prepare a custom quote and mockup for your approval.
Best for traditional communication
Call (800) 735-4304Six Steps from Idea to Delivery
Here's what happens from the moment you choose your product to the day your order arrives at your door.
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Choose your product
Browse our catalog of t-shirts, hoodies, polo shirts, hats, bags, and more from brands like Gildan, Bella+Canvas, Adidas, Hanes, and others. Pick the style, color, and fit that matches your project.
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Share your design
Use our Design Studio to create your artwork online, upload your own file, or send it to us through email, chat, or phone. We accept all common file formats and review every file for print-readiness — see our Artwork Requirements.
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Get your price and mockup
Online orders: See pricing instantly as you design. Receive an automatic mockup with your confirmation email.
Email, chat, and phone orders: Our team prepares a custom quote and a digital mockup for your approval — no charge.
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Approve and pay
Review the mockup, confirm the details, and complete payment. Your delivery date is locked in once payment is received. Production starts right away.
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We produce your order
Our team prints or embroiders your order in our Los Angeles facility. We do multi-stage quality checks — we inspect the first piece off the press and do a final review before shipping to make sure everything meets our standards.
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You receive your order
Your order arrives by the delivery date shown at checkout — shipped to any US address or ready for free pickup in Los Angeles. The date at checkout is your delivery date, not ship date. See our Turnaround Time and Shipping Policy for details.
What Makes Our Process Different
The details most custom printers charge extra for — included on every order.
Free custom mockups
Email, chat, and phone orders receive a free digital mockup before production — see exactly how your design will look on the product.
Free artwork review
We review every file before printing and fix issues at no extra cost — no upcharges for cleanup, vectorizing, or touch-ups.
Dedicated team contact
Larger bulk orders get a specific team member assigned from start to finish — one person handles all your communication for a smoother experience.
Fast quote response
Average response time on quote requests is 5 to 15 minutes during business hours — so you can lock in your order and move on.
No minimums available
Order as few as one piece on select products. Need lots? Bulk pricing improves significantly with higher quantities.
Same-day service available
Need it today? Same-day printing is available on qualifying orders. See same-day details →
Frequently Asked Questions
What's the fastest way to place an order?
The Design Studio is the fastest path. You can design your product, see pricing instantly, and place your order in minutes. An automatic mockup is included with your confirmation email.
Do I have to order online?
No. You can order online, by email, through live chat, or over the phone — whichever works best for you. Online is the fastest path, but our team is happy to guide you through any order that needs extra help.
How much does a mockup cost?
Mockups are free. Online orders receive an automatic mockup with the confirmation email. Email, chat, and phone orders get a custom mockup from our team before production — at no charge.
What if my design file isn't print-ready?
We review every file before printing and fix issues at no extra cost. There are no upcharges for artwork cleanup, vectorizing, or minor touch-ups on any order. See our Artwork Requirements for file format details.
How fast do you respond to quote requests?
Average response time is 5 to 15 minutes during business hours (Monday–Friday 8 AM–6 PM and Saturday 8 AM–3 PM Pacific Time).
When does the production clock start?
Production starts once payment is received. Your delivery date at checkout already factors this in — the date shown is when your order arrives, not when it ships. See Turnaround Time for more.
Do I need a minimum order?
No minimums are available on select products — you can order as few as one piece on eligible items. For bulk orders, pricing improves significantly with higher quantities.
Can I cancel my order if I change my mind?
Yes — at no cost — before we begin preparing your order, typically within the first few hours after placement. Once we've ordered blanks or started production, cancellations are no longer possible. See our Return & Refund Policy for full details.
