Our Commitment to Accessibility
Rapid Printing & Embroidery is committed to making our website, rapidsilkscreenprinting.com, accessible to people of all abilities. We believe everyone should be able to browse our products, design their custom apparel, and place an order without barriers.
We work on a best-effort basis to follow widely recognized accessibility best practices and continuously improve the experience for all visitors—including people who use assistive technologies such as screen readers, keyboard-only navigation, and screen magnifiers.
Ongoing Efforts
Accessibility is an ongoing process, not a one-time project. We regularly review our site, address reported issues, and update our content and code as we learn what works better for our visitors.
Our team takes accessibility into account when:
- Designing new pages and features.
- Adding or updating product images, photos, and graphics.
- Working with third-party tools, plugins, and integrations.
- Reviewing user feedback and bug reports.
Third-Party Content
Some parts of our site rely on third-party tools, plugins, embedded content (such as social media widgets, chat services, and payment processors), or external links. We don't control the accessibility of third-party content, but we do our best to choose vendors that take accessibility seriously and to flag concerns when we find them.
If you experience an accessibility barrier with any third-party feature on our site, please let us know—we'll do what we can to find a workaround or alternative.
Feedback & Requests for Help
If you encounter an accessibility barrier on our site, or if there's specific content you'd like to access in a different format, please reach out. Your feedback helps us improve the site for everyone.
When you contact us, please share:
- The page or feature where you experienced the issue (URL is most helpful).
- What you were trying to do.
- The assistive technology, browser, or device you were using (if applicable).
- How we can help—for example, if you need information in an alternative format.
We aim to respond to accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.
Contact Us
For accessibility questions, feedback, or assistance with placing an order:
- Email: print@rapidssp.com
- Phone: (800) 735-4304
- Address: 2633 South Broadway, Los Angeles, CA 90007, USA
- Hours: Mon–Fri 8am–6pm, Sat 8am–3pm (PT)
If you'd like to place an order but find it difficult to do so on our website, our team is happy to walk you through it by phone or email at no extra cost.
